Kelvin Ma
One of the best experiences I've had buying a used bike!
I opted for a trade-in, and Dmitry made the process about as seamless as it could be. After getting a quote for my trade, which was competitive with the other major online reseller out there, I ordered the Crux you see below. Condition was as described, with brand new chain and cassette and an extra set of tires included.
Reused the shipping packaging to send the trade in back with a Lebel-supplied label, and got paid back my quoted price, no problem at all! Very communicative and transparent throughout the entire process.
Will be keeping an eye on their rotating inventory from now on, and you should too!